State-Citizen Relations
This Department is concerned with a wide range of issues that citizens deal with on a daily basis in the following fields: local government; public utility corporations; transport and communications; agriculture; employment; trade and industry; energy; taxation and customs; public procurement and public contracts; staff recruitment for the public sector, including education (falling outside the scope of the Independent Authority for the Selection of Personnel). Based on the experience of diverse services and procedures, particular focus is laid upon the quality of public services, organization and procedures, as well as citizen’s access to information.
Deputy Ombudsman: Evanthia Savvidi
Recent Interventions
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29/10/2018 - Special report
- Attachment of bank accounts for debts to the State
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27/09/2017 - Summary
- Free movement of the unemployed in the urban transport media of Thessaloniki — (O.A.S.TH.)
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14/08/2017 - Summary
- Annulment of fines imposed on the unemployed for using mass media of transportation without a valid ticket
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02/02/2017 - Summary
- Student allowance protected from confiscation or debt clearance
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17/01/2017 - Summary
- Return of confiscated welfare allowance for a disabled person under guardianship
