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2017

• 21/03/2017 - Summary
  - Access to the medical file of hospitalised mentally ill individuals
  
  A mentally ill patient requested the Ombudsman’s mediation, complaining that he was refused access to his medical file from a psychiatric hospital, where he had been hospitalised, on the grounds that it serves the therapeutic purpose. The Ombudsman addressed the hospital and stressed that the patient’s access to his medical file is an inalienable statutory right. In particular, both the patient’s right to information and his access to the relevant medical file are enshrined in several provisions, more recently in special provision of Article 28, Law 3418/2005 “Doctor and Mental Health Care”. It also noted that respect for civil rights of the mental patient and his participation in the treatment is a accomplishment of indisputable importance: the patient is, at the same time, a free person. Following the Ombudsman’s intervention, the medical file was released to the patient.
• 15/03/2017 - Summary
  - Non-suspension nor retroactive deduction of detainees’ pensions
  
  The Ombudsman expressed concerns about the legality of the provision of Article 29 par. 7 case e’, L 1846/1951, according to which payment of pensions is suspended to pensioners who are serving a custodial sentence of more than six months; subsequently the Independent Authority was informed that, in the framework of EFKA (Unified Social Security Agency) operation, while drafting its Insurance and Benefits Regulations, a provision will be included, addressing, in a common way, suspension of pensions for detainees, beneficiaries of various social security funds, taking into consideration the observations and conclusions of the Ombudsman.
• 28/02/2017 - Summary
  - Offsetting debts against pensions must not financially debilitate the pensioners
  
  The Ombudsman has suggested that offsetting social benefits against unduly paid benefits must not reduce earnings below the poverty threshold, determined by Eurostat. On this basis, the Ombudsman proposed to make all the necessary adaptations of the computer applications used by the Social Security Fund OAEE to allow offsetting at instalments lower from 1/4 of the gross amount of pension. The proposals were not accepted.