Recent Interventions

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Results 11 to 15 out of 22.

2017

02/08/2017 - Summary
- Retroactive granting of a welfare allowance to a child with severe disabilities

Municipal social service, in agreement with the parents of a child suffering from severe disability, sought the assistance of the Ombudsman to resume the child’s disability allowance, after it had been discontinued for a long period without the beneficiary’s fault. In the course of the investigation, there was a shift in attitude on behalf of the State Agency and the child’s guardian submitted a supplementary complaint due to subsequent conflict of interest. After repeated interventions by the Ombudsman to the agencies involved, the Ministry of Labour, Social Security and Social Solidarity adopted the positions of the Independent Authority and the social service was given instructions to grant the allowance retroactively, also covering the period of the child’s transfer from the centre.
30/03/2017 - Summary
- Succession waiver by a minor heir

The mother of a minor heir contacted the Greek Ombudsman, because the tax office of Ilioupoli refused to accept the validity of the succession waiver by the minor heir, taking the view that when coming of age, the heir had to undertake an inventory of the estate. The Ombudsman requested the intervention of the Ministry of Finance, in order to overcome the obstacles raised by the competent tax office. The Ministry agreed with the Ombudsman, thus safeguarding the interests of the minor heir.
06/03/2017 - Summary
- Cancellation of fees increase in municipal crèches, after the intervention of the Ombudsman

Parents have complained to the Ombudsman regarding the sudden and substantial increase of 80 %-120 % in the fees in municipal crèches, after the start of the school year and while there is no change or improvement in the services offered. Following the Ombudsman’s intervention, the Decentralised Administration annulled the decisions of fees increase.
03/03/2017 - Summary
- Release of medical information of the child to the parent who does not have custody

The parent of a child with special needs, who does not have custody of the child but maintains the remaining parts of parental care, turned to the Ombudsman because the Centre of Physical and Rehabilitation Medicine refused to provide him with information regarding the child’s health and treatment. Following the Ombudsman’s intervention, the Centre has provided the information requested by the father.