Deputy Ombudsman in charge of state-citizen relations.

Mary Kotronia, Lawyer, former Director General of the Ministry of  Administrative Reform and e-Government (2007-2011). She has worked in the fields of Human Resources, State-Citizens Relations, Procedures and Productivity.

She was appointed as representative of the Ministry of the Interior and Public Administration to the OECD for Regulatory Reform, Accessibility of Disabled Citizens in Public Services, Productivity and Efficiency (1994-2010).

She was member and President of the E.U. Human Resource Working Group (2000-2004) and member of the E.U. Director General Working Group (2007-2011).

She has taught for many years at the National Centre and School of Public Administration and Local Government (1992-2011).