Visit of the Serbian Ombudsman

Representatives of the Serbian Ombudsman’s Office, headed by the Citizens’ Protector, Sasa Jankovic, visited the Ombudsman’s offices from 22 to 24 October.

In the framework of his visit, members of the Ombudsman’s staff gave presentations on:

a) the internal structure of the Greek’s Ombudsman office,

b) the electronic workflow for handling complaints,

c) the activities of each department,

d) the administrative services and the reception and information bureau.

Special emphasis was placed on issues concerning social protection, environmental protection and cultural heritage, protection of children’s rights and equal treatment of men and women.